The Finance Brokers Association of Australasia (FBAA) is a national industry body for finance and mortgage brokers that sets membership standards, trains brokers and lobbies government on their behalf.
Also known as: FBAA, Finance Brokers Association of Australasia, Finance Brokers Association of Australia, FBAA member, FBAA accredited broker
Key points
- The FBAA has over 14,000 members across commercial, equipment, vehicle, personal and home loan broking, and trains brokers through a registered training organisation.
- An association, not a regulator: licensing sits with ASIC and disputes with AFCA, while the FBAA enforces its own code through a tribunal.
- Members need industry qualifications, ongoing professional development, an Australian credit licence or authorisation, AFCA membership and professional indemnity insurance.
- Lenders and aggregators accept FBAA membership as meeting the association requirement in their accreditation, alongside MFAA membership.
What the FBAA does
The FBAA describes its work in four parts. It monitors legislation and makes representations to ministers and members of parliament at state and federal level, through a registered lobbyist, on the issues that affect brokers. It develops and upholds a code of practice for members. It delivers training programs through a registered training organisation, including the entry-level qualification a new broker needs. And it manages complaints against members through a disciplinary tribunal, whose rules were approved by the ACCC.
The association also stresses its independence from lenders. Its membership spans commercial, equipment, vehicle, personal and home loan brokers, which gives it a broader base in asset and equipment finance than a purely mortgage-focused body.
FBAA membership requirements
Joining requires the same building blocks that lenders and aggregators look for. A member must hold the industry's minimum qualification, complete a set amount of professional development each year, operate under an Australian credit licence or as a credit representative of a licensee, belong to AFCA and carry professional indemnity insurance. Companies and industry professionals who are not brokers can join in other categories.
What membership adds is standing and support. Lenders accept the FBAA member number in accreditation forms, aggregators recognise it as satisfying the association clause in their agreements, and the association provides compliance material, advocacy and a professional network. It does not replace the licence, and a broker who loses their licence or AFCA membership loses the basis for membership as well.
FBAA and the asset finance channel
Business-purpose lending sits outside the NCCP Act's licensing and responsible lending rules, so a broker writing commercial equipment or truck finance has fewer legal obligations to the customer than one writing a home loan. Association codes of practice fill part of that gap, and the FBAA's commercial heritage means its code and training were built with that channel in mind.
Asset finance brokers typically belong to the FBAA, the MFAA or the specialist Commercial and Asset Finance Brokers Association of Australia (CAFBA), often to more than one, and lenders recognise each of them. The choice usually comes down to the training on offer, the events and the peer network. For a customer, either badge means the broker has accepted standards beyond the legal minimum and can be reported to an association as well as to the regulator.
Example
A former dealership business manager in Ipswich sets up as a car and equipment finance broker. She completes the entry qualification through a registered training organisation, becomes a credit representative under her aggregator's licence, joins AFCA and takes out professional indemnity insurance, then applies for FBAA membership. The aggregator's agreement needs an association membership, and the first three lenders she accredits with ask for the member number on their forms. Within her first year she uses the association's compliance templates to set up her credit guide and privacy documents, and its asset finance workshops count toward her professional development hours.
Not to be confused with
- Mortgage and Finance Association of Australia (MFAA)
- the MFAA is the larger association with roots in mortgage broking, while the FBAA has traditionally drawn more of its members from commercial and asset finance
- Australian Financial Complaints Authority (AFCA)
- AFCA resolves disputes between customers and financial firms and can award compensation, while the FBAA can only discipline its own members
Frequently asked questions
Is the FBAA the same as the MFAA?
No. They are separate broker associations with similar membership standards. The MFAA is larger and began in mortgage broking; the FBAA has deeper roots in commercial, equipment and vehicle finance. Lenders and aggregators recognise both, and a broker can join either or both.
Does FBAA membership mean a broker is licensed?
Not on its own. Licensing comes from ASIC, either as an Australian credit licence holder or as a credit representative of a licensee. FBAA membership requires the broker to have that licence or authorisation in place, so a current member will be licensed, but the association does not issue licences.
What qualifications does the FBAA require?
The Certificate IV in Finance and Mortgage Broking, the minimum ASIC expects of a broker, plus a set number of professional development hours each year. The association delivers the qualification through a registered training organisation, and lenders and aggregators generally ask for the same certificate when accrediting a broker regardless of which association they join.
Can the FBAA handle a complaint about a broker?
It can deal with a breach of its code of practice through its disciplinary tribunal, which can sanction or expel a member. It cannot order compensation. A dispute about a loan or a loss goes to the broker first and then to AFCA, and a suspected licensing breach can be reported to ASIC.
Related terms
Broker
A broker is a licensed intermediary who connects borrowers with lenders, comparing finance options across a panel of lenders and submitting applications on the borrower's behalf.
Read definitionAggregator
An aggregator is the organisation that sits between finance brokers and lenders, giving its broker network access to a lender panel, technology, compliance support and commission processing.
Read definitionAustralian credit licence (ACL)
An Australian credit licence (ACL) is the authorisation from ASIC that a business needs to provide consumer credit or credit assistance under the National Consumer Credit Protection Act.
Read definitionAustralian Financial Complaints Authority (AFCA)
The Australian Financial Complaints Authority (AFCA) is the free, independent body that resolves disputes between consumers or small businesses and the lenders, insurers and financial firms they deal with.
Read definitionNCCP Act
The NCCP Act is Australia's National Consumer Credit Protection Act 2009, the law that licenses credit providers and brokers and sets responsible lending and disclosure rules for consumer credit.
Read definitionCommissions
Commissions are payments a lender or product issuer makes to a broker, adviser or referrer for arranging or servicing a financial product, paid upfront, as ongoing trail or both.
Read definitionGo deeper
Sources
This article is general information only and is not financial advice.